Refund & Returns Policy

At Broken Saints, we take pride in the quality of every product we create. Please read this policy carefully before placing your order.

Change of Mind

We do not offer refunds, returns, or exchanges for:

• Change of mind

• Incorrect size selection

• Personal preference

• Accidental purchases

Please ensure you have selected the correct size before completing your purchase. We strongly recommend referring to our Size Chart on each product page to find the best fit. If you are unsure, feel free to contact us before ordering and we will be happy to assist.

Faulty or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, include:

• Your order number

• A description of the issue

• Clear photos showing the product and any damage or defect

If we determine that the item is faulty or an incorrect product was sent, we will arrange an appropriate solution in accordance with Australian Consumer Law.

Shipping Costs

Shipping costs are non-refundable unless required by Australian Consumer Law.

Contact Us

If you have any questions regarding your order or this policy, please contact us through our Contact page and we will respond as soon as possible.

By placing an order with Broken Saints, you acknowledge that you have read and agreed to this Refund & Returns Policy.